Returns & Exchanges

At Lightsdaddy, we want your home to shine bright, which is why we offer a 30-day hassle-free return policy on all lighting fixtures and home decor. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack the item in its original manufacturer packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for confirmation.

4

Inspection and Refund

Once our warehouse inspects the returned fixture to ensure it is in original condition, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing