Returns & Exchanges
At Lightsdaddy, we want your home to shine bright, which is why we offer a 30-day hassle-free return policy on all lighting fixtures and home decor. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the item in its original manufacturer packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for confirmation.
Inspection and Refund
Once our warehouse inspects the returned fixture to ensure it is in original condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
